Privacy & Data Protection Policy – Lovedo UK

At Lovedo, we are committed to protecting your privacy and ensuring that your personal data is handled securely and responsibly in accordance with the UK General Data Protection Regulation (UK GDPR).

1. Information We Collect

We collect the following personal information when you shop with us or get in touch:

• Full name
• Email address
• Phone number
• Billing and delivery address
• Order history
• Newsletter preferences (if you subscribe)

2. How We Use Your Information

Your personal data is used to:

• Process and deliver your orders
• Communicate with you about your purchase
• Send updates, offers, or newsletters (only if you opt-in)
• Comply with legal obligations
• Recommend relevant products or services with your consent

3. Sharing Your Information

We only share your information with trusted third-party providers who help us run our business, including:

• Payment processors (e.g. PayPal, Stripe)
• Email marketing platforms (e.g. Mailchimp)
• Analytics services (e.g. Google Analytics)
• Suppliers or couriers for order fulfilment (name, address, and contact details only)

We do not sell or rent your personal data to anyone. You can withdraw your consent for marketing at any time.

4. Cookies

We use cookies to improve your browsing experience, analyse site traffic, and personalise content. Cookies may also be used by trusted third-party tools like Google Analytics or advertising platforms. You can manage or disable cookies via your browser settings. Please note that some functionality may be affected if cookies are disabled.

5. Security & Storage

Your data is stored securely using encrypted systems and is only accessible to authorised personnel. We do not store payment details — they are handled securely by our payment providers.

Some services we use may store data outside the UK or EEA. In such cases, we ensure appropriate safeguards are in place, in line with UK data protection law.

While we take all reasonable steps to protect your data, please note that internet data transmission is never fully secure. You use our site at your own risk. If you create an account, you are responsible for keeping your login information confidential.

6. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction or deletion of your data
• Withdraw consent for marketing communications

To make a request or ask a question, email us at support@lovedo.co.uk.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content. Please review their privacy policies before submitting any personal data.

8. Changes to This Policy

This privacy policy may be updated occasionally to reflect changes in law or our services. Please check back regularly for updates.

9. Contact

If you have any questions about this privacy policy or your data, please contact us at: